extended warranty / phone insurance through koodo

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I purchased extended warranty/ phone insurance in April, through koodo, now my question is, does it cover water damage?
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Brittney Daneille

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Posted 3 years ago

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Jonathan I, Mobile Master

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Yes, it does. Just call eSecuritel customer service to setup a claim. You'll be subject to the device replacement fee that you agreed to at time of purchase. It should be on some type of pamphlet/brochure or possibly an agreement page that you signed, I'm not sure which.

It doesn't seem to be on their website. Only an email contact link here:


Worst case scenario is call the store you got it from tomorrow to get the phone #.
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Curt Christensen

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The extended warrenty is trash. They currently have a class action suit going against them don't use them cancel it. Insurance companies should offer insurance it'd be 10000000000000000% beterm than the e-scammers
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Ivan, Mobile Master

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