Extended warranty

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  • Updated 4 years ago
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Chase Nox

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  • sad anxious confused scammed

Posted 4 years ago

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Chase Nox

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I feel so sad. I've been a customer for almost two months. I'm just researching the extended warranty. When I got my 5s I was dealt with rudely about getting a warranty. At the store I was brushed off and told to set it up later. I'm now learning there's 30 day period in which to get a warranty? I don't understand. What if my phone is damaged/stolen. This is an extremely important device. I thought I could trust Koodo. Now I just feel scammed.
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Chad Burr, Mobile Master

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The new extended warranty program just started this month. It wasn't available when you got your phone.

it doesn't cover iPhone in which case you'd need to get apple care which was available .

You may want to call koodo to discuss this as none of us have access to your account. I'm not sure what koodo can do as your in service date is more than 30 days ago. Apple may or may not accept your device. Give koodo a call

http://koodomobile.com/en/on/extended...
(Edited)
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Dennis, Mobile Master

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Im surprised they would brush off your request for Apple's extended warranty since commissions on extended warranties are very generous especially if someone volunteers to get it, they dont even have to up sell you on it.

You can also buy Apple Care direct from Apple within 60 days of purchase of your iphone.
http://store.apple.com/ca/product/APP...

Also Apple Care does not cover a stolen phone, that falls under your home insurance policy. The only time you can get coverage for a stolen phone is via your credit card's purchase assurance program, but you are required to purchase the full device on that credit card (ie. If the phone is purchased on a subsidy or tab, that will disqualify you from the credit card insurance program), as well as submit a police report regarding the theft.

My personal opinion is below:
Imagine paying $99 for Apple care to get the privilege to to pay Apple an additional $79 to replace your phone with a refurbished one (which you may never claim) when you can just pay $299 to replace the phone on an as needed basis. Extended warranties are a gamble against yourself, and the house always wins or they wouldnt sell it to you.

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Chase Nox

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Thanks doctor! Your a real one. Thanks again all the best 
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Dennis, Mobile Master

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Chad Burr, Mobile Master

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Wow totally inappropriate uniform for a police officer
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Dennis, Mobile Master

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Lol.... How about in Alien form as Nebula

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Chad Burr, Mobile Master

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Nice makeup, 7of9 rip off eyewear

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