explain my tab balance.. what is mean by minus?

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  • Question
  • Updated 2 months ago
  • Answered
i need to check my tab balance. it shows a minus value since last three months. doesnt seems to be changing. appreciate if anyone can help. this robot thing doesnt help much
Photo of Manoj Kaushalya Rathnayake

Posted 5 months ago

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Allan, Mobile Master

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The minus mean that's how much you still owe.
You can view your pdf ebill to see how much you pay towards your tab each month.
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Dinh, Mobile Master

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Hi Manoj,
Here is the video on Tab https://www.koodomobile.com/tab, it might explain something
Where did it show the minus (-) Was it under View Tab Balance? How come it didn't change?
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Dennis, Mobile Master

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Are you being invoiced a Tab charge every month?
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Hello Manoj! The tab balance being a minus value means that is the amount you still owe on the phone. -$230 means that you would still owe $230 and that tab is slowly being paid off on your monthly tab charges in increments of $10, $15 or $21
Photo of Elizabeth Croft

Elizabeth Croft

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I have a negative balance of more than $1000. The phone was paid quite a while ago, and my account says no tab owing and no balance owing. What's up?
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Dennis, Mobile Master

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When you login to self serve and download your pdf e-bill, it says you have $0 tab owing?

Where are you seeing the -$1000 tab?
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Josie, Employee

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@ Elizabeth, look at the first page of the bill...I think you've been overpaying your bill every month over the past few months.