exclusive online deal

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  • Question
  • Updated 1 year ago
I got this online offer when I logged into self serve, but can't seem to get it to show the discount when I add the phone I want (Samsung J3) to the cart on the tab (not selecting retail price). Any suggestions? Anyone get it to work?
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Katie WaterDonald

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Posted 1 year ago

  • 1
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Goran, Mobile Master

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Are you at the final step before confirmation and it's still not showing?
(Edited)
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Robert, Mobile Master

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How much would your tab me? Mine would be at 7$ per month. Considering the discount is applied to your account, your Tab should be at 6$ instead of 7...
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Katie WaterDonald

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I've gotten as far as inputting cc info and it is saying monthly tab payments would be $9 ($10 with tax) but I currently have a tab credit of $26 which is the discount which is showing not the additional one. I should be down to $8 a month (for a total price over 24 months of $192 which would be a total of $50 off- my credit and the offer)
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Allan, Mobile Master

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Are you sure the other credit is a tab credit and not one towards your next bill?
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Katie WaterDonald

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Yer. This is what is showing
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Bernard, Official Rep

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Katie, I had the team look into the issues you were experiencing and there was a glitch that is now fixed. Let us know if you need any other help!