Error in re-receiving same message periodically.

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  • Updated 3 years ago
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I seem to be having an error with my phone's basic sms messaging. Whenever i receive a message from anybody (including contacts) it keeps re-receiving the message for about a dozen times. Eventually this stops but till then the same message is received every 5-6 minutes.
Can anyone enlighten me on this particular problem, if familiar with it.
Thank you very much.
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Andrei Petcu

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Posted 3 years ago

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RudyW

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That's pretty unique. Never heard of it before. Maybe start with a reset of your phone. If that doesn't work koodo will have to reset your account at the network level.
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Dennis, Mobile Master

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How is the reception in your area. It seem the network is not getting a confirmation that you have received the message and is trying to keep sending it to you?

Try removing the battery and sim for a few mins and trying again
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Yannick

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Hi Andrei, if the solution offered by Dennis doesn't work, give us a call and we'll have a look into it :) We can be reached at 1-866-995-6636 from another phone, option #6 for technical assistance. Thank you!

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