Entered wrong current SIM card number by mistake

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  • Question
  • Updated 1 year ago
Hi - i bought a new sim card for my phone and, when changing it on the site, i entered my new sim card number into the current sim card number space by mistake. it doesn't seem to let me revert this??? can anyone help? as i'd rather not pay another 20 dollars to get another new one....
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Shelley Grady

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Posted 1 year ago

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Mayumi, Mobile Master

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I just checked my prepaid self serve.
And it is showing last 4 digit number of "Current SIM Card Number", and space for "New SIM Card Number".  So, it's impossible to enter new number on the current number space.
What happens when you click on "Submit"?
Do you get error message?