Entered wrong account number while setting up account. Please help.

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  • Updated 2 weeks ago
I entered wrong account number while setting up my account and I get this message when I try to login.

You're still waiting to be approved
Looks like this account has already been linked to another email address. You're still waiting for permission from the owner of that email address. We'll email you once you're approved.

What do I need to do to remove the account # so I can enter the correct one.
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Kris

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Posted 2 weeks ago

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Paul Deschamps, Mobile Master

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You'll need to contact Koodo customer service and get them to fix the issue unfortunately. *611 from your mobile device or 1-866-995-6636 from another phone.
(Edited)
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Kris

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Thank you.
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Paul Deschamps, Mobile Master

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No problem, have a great day
Kris hope you get it all sorted out quickly