Email verification problem

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  • Question
  • Updated 4 years ago
  • Answered
I need to validate my new account before I can go see my account. The problem is that the verification email isn't being sent and I don't know why. So please help.
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Samuel Caron

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Posted 4 years ago

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Camilo_A

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Hi there Samuel...

I will suggest you to get in contact with Customer Service, get them to:

1) Delete the profile that was created for you, and then
2) To re-create the profile one more time... They will send you an e-mail to complete the Self Service profile, it will take you just a few minutes, you will choose a password, some security questions and you will be all set...

If you do it that way, pretty sure it will work...
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Samuel Caron

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Alrighy ty

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