Email saying someone is trying to access my account..

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  • Updated 3 years ago
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I just got this email...

So of course I called Koodo. The girl said they don't ususlly send emails like that.

Thing is, it looks pretty damn real. There's no flaw or funny characters in the email address, its from They have my name, which usually spam emails don't. They usually say "customer" or "client". AND, my account number they listed is correct!

So was the Koodo rep wrong or is this just a really good spam email? I'm fairly bothered they have my account number.

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Posted 3 years ago

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Rep was wrong. That is indeed an email from koodo. It is sent out when someone is asking access to your self serve account. It's not necessarily malicious though. They could have just put in the wrong info. If you don't know any Macfarlane don't worry. They don't actually have your account number.