Email issue

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  • Question
  • Updated 2 years ago
  • Answered
In order to retrieve my emails when the program is updating, I constantly have to restart my phone before the update ocurrs and my new emails appear. I would like to resolve this issue. Please advise.
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Sandra Silver

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  • frustratedp

Posted 2 years ago

  • 1
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Mathieu, Mobile Master

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Hi Sandra,

Why don't you just let the update finalize it's installation? Shutting down your phone in the middle of updates might not be the best thing to do either...
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Sandra Silver

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I have tried waiting and it never does update. As soon as I restart the emails download immediately. I believe it is an LG issue or perhaps a "settings" issue.
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Goran, Mobile Master

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You could try force stopping the app, or reinstalling it.
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Daniel, Employee

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Hi Sandra! Did you try Goran's suggestion? If so, are you still having issues with the update? Thanks for letting us know :)

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