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  • Updated 4 years ago
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i cant find my account info?? my email is not working
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Matt Harrison

  • 70 Points

Posted 4 years ago

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Dennis, Mobile Master

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Did you set up and register for self serve? You have to register for it first before you can use it.

Did you forget your password? There is a link called forgot password on the login screen.

If it just plain ole buggered up then you need to call Koodo (*611 on a koodo cell) and they can reset your self serve account for you
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Did you already sign up for self-serve and now you can't log in? If so, I'd recommend either the "forgot password" or "forgot username" option on the side of this page: If that doesn't work, you need to call *611 and they can assist you from this point

If you haven't signed up for self-serve, you need to do that first here:

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