Email bill notification stops

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  • Updated 2 years ago
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Hi,

I signed up for email bill notifications for my son's Koodo account but they are sporadic at best. I've checked my junk/spam folders and they're not getting intercepted there. Now when I go to the self-serve billing pay there's nowhere to check the bill notifications anymore. I'm getting fed up of missing bills because of this system.

Mike
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Mike

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Posted 2 years ago

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Mayumi, Mobile Master

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Log into self serve > scroll down and click "view Transaction history" > Change bill type/notifications

If it's still unreliable,you can set a reminder on your calendar-5 days after your billing date maybe?
I guess it's better than keep missing bills. ( I don't like to get charged for late payment fee )

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