email address not useable

  • 1
  • Question
  • Updated 4 years ago
  • Answered
I am trying to setup an account with Koodo, but each time I try it with my email address, it is telling me it is used with another account. I have not set another account with Koodo before. I would appreciate your assistance with this matter to help me set up my account
Photo of Marion Slade

Marion Slade

  • 70 Points

Posted 4 years ago

  • 1
Photo of Robert

Robert, Mobile Master

  • 107,698 Points 100k badge 2x thumb
Hello Marion.

On the community we can't have access to your account. Therefore, you would need to call in so the tech guys get this problem solved for you!

Have a nice day!

This conversation is no longer open for comments or replies.