email address for self serve

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  • Question
  • Updated 2 months ago
I cannot log in to Self Serve. Email does not work, password does not work. Don't know my account number. Cannot log in to Self Serve to find my account number because my password does not work. PLEASE HELP ME.  I am in Etobicoke. I have a Windows phone. 
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Posted 2 months ago

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Allan, Mobile Master

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If you're on postpaid you can use the forgot my email tool here:

If that doesn't work for you then you'll have to contact Koodo. You can send them a message via Facebook.
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Dennis, Mobile Master

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Have you been able to log in successfully to Self serve in the past?