Easy Roam

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  • Question
  • Updated 2 weeks ago
When using Easy Roam to travel to the United States & also to Cuba, would I need to purchase Easy Roam’s $7 US package as well as the $10 international package in order to avoid roaming charges?
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Bernice Hillier

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Posted 4 months ago

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Dinh, Mobile Master

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hi Bernice,
You don't have to purchase them separately. All you need is to add the easyroam on your line. https://www.koodomobile.com/easyroam

You could also text ROAM to 7626 to have it on your account.
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Robert, Mobile Master

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For the days you're in the US, the US rate will aply. Once you go to Cuba, the out of US rate will apply and that's it.
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Randy Grose

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Can I use wi-fi and not get charged roaming fees. I don't have data pkg
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Alberto Pena

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Thanks, i will try it soon in my next trip to Cuba. i will tell you what happen.
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Mats

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Hope all works well with no issues.
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Alberto Pena

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HI  everyone, yes the rooming plan 10.0 cad a day worked in Cuba, you can make local calls, for local call  only use province code example Havana  7 , you have to dialled  7 881 xxxx, if you call cubans cell phone you have to use the code 5  and the number ,  to call back to Canada you have to dialled 00 1 and the local number example 001 416 xxx xxxx  
for text message worked with my phone number list used in Canada, the reason i don't know. If you have any extra charge call to Koodo , that happened to me with wrong code report by the system to Koodo with the local code province Las Tunas 31 , that report long distance call to Netherland. anyway i never call to Netherland and customer service fix my bill. I suggest to costumer service that in the same text message that you receive Wellcome to Cuba rooming  that explained how mucho cost per day , should be instructions How to use the phone, in each country that you visit, each local cell phone company have diference  rules to make local and international call. Regards Alberto.  
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Alberto Pena

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Sorry i forget that you have to add in your plan  before traveling the rooming plan  7.00 / 10.00 dollar a day USA/ other countries on the list.