E-mail in "Suspended mode"?

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  • Updated 5 years ago
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My blackberry will not send/receive e-mails, and says that they are not able to resend because the account is in "suspended mode". What does this mean? All other features of my phone are working fine, and I have tried to access e-mail through data & wifi, but neither work.
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Vanessa G

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Posted 5 years ago

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Jorden, Mobile Master

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What type of email address is it? It sounds like it could be a problem with your email provider.
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Vanessa G

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It is a Hotmail account, and it works fine on computers.
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Tayeb A, Employee

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Hey Vanessa, This link: http://us.blackberry.com/support/apps... will help you set up your Hotmail to work on your BlackBerry (Phone models are listed below the general instructions) Let us know if you still need help :)
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Vanessa G

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Went to blackberry internet service and got it working. Thanks, everyone.

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