e911 wireless home phone

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  • Updated 7 months ago
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i have WHP. Does WHP support 911 Phase II ?  
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roy jewell

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Posted 2 years ago

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Tayeb A, Employee

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Hey Roy,

The Wireless Home Phone supports 911. Please click here: http://koo.do/2aRs8mq and visit the Nitty Gritty section at the bottom of the page to confirm the government 911 fee for your province of residency. 

Hope this helps!
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Jerry E. Canning

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Is it just 911 where you have to provide name and address or enhanced 911 (E911)  where if you can't speak it will display your name and address at the 911 call center
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Lolander

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When I click on that link it says "that page cannot be found".
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Ivan, Mobile Master

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https://www.koodomobile.com/help/e911-and-t911

All Koodo services support 911. The Koodo Home Phone is technically a "fixed" cell phone as is treated the same with regard to 911 cals.
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roy jewell

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A landline has a fixed civic address registered with the 911 call centre.  i am not aware the WHP has a requirement to register, add, or change the fixed civic address registered with the 911 call centre.  i am not aware the WHP cellular terminal has the ability to provide current geographic location information to the 911 call centre.  The WHP could be located several thousand kilometres from the account billing address.  E911 is capable of providing the callers approximate geographic location to the 911 call centre.  The unanswered answer question remains: Does the Koodo WHP provide the same E911 Phase 2 location information to the 911 call centre as regular cell phones.
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David, Mobile Master

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From what I have found, at best the WHP geolocation is by cell tower triangulation, not GPS. All suppliers state you will likely need to provide the address from which you are calling. Thus likely not the level of accuracy provided by a smart phone, but likely the same as a flip phone.
E911 accuracy is within 300 metres, so still pretty granular.