due amount

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  • Updated 3 years ago
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Hello.

I used koodo service until last month.
and now I stopped using it because I have long traveling.

I've just check my bill and I found that Total due is -$ xx.xx.
Could I get my money back ?
What should I do for it?
Please let me know :-)
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Seunghee Seo

  • 70 Points

Posted 3 years ago

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Mathieu, Mobile Master

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Hi Seunghee,

Depending on the credit and how it was paid to Koodo, you might be able to get it back. I am unable to be 100% sure because i believe certain times they just leave it as account balance. You should contact Koodo at 1 (866) 995-6636 for the correct information and how to receive this money back.

Hope this helps!

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