due amount

  • 1
  • Question
  • Updated 3 years ago
  • Answered
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: 1-866-995-6636


I used koodo service until last month.
and now I stopped using it because I have long traveling.

I've just check my bill and I found that Total due is -$ xx.xx.
Could I get my money back ?
What should I do for it?
Please let me know :-)
Photo of Seunghee Seo

Seunghee Seo

  • 70 Points

Posted 3 years ago

  • 1
Photo of Mathieu

Mathieu, Mobile Master

  • 60,848 Points 50k badge 2x thumb
Hi Seunghee,

Depending on the credit and how it was paid to Koodo, you might be able to get it back. I am unable to be 100% sure because i believe certain times they just leave it as account balance. You should contact Koodo at 1 (866) 995-6636 for the correct information and how to receive this money back.

Hope this helps!

This conversation is no longer open for comments or replies.