Duck

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  • Question
  • Updated 1 year ago
I'm in Mexico and have issues
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Ken Godsalve

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Posted 1 year ago

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titaniumtux

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Good thing they have good tequila!

Tell us more about your issues.

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Ken Godsalve

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Want to have some kind of service but can't connect with Koodo
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titaniumtux

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@Ken: if you got the phone from Koodo and never unlocked it, it'd be carrier locked.

By inserting a sim card from any provider in the world other than Telus, Koodo or Public Mobile, it'll ask you for an unlock code. Once you input the correct code, it'll be unlocked for life.

For an android, order the unlock code on ebay, you'll have it within 12 hours most likely.

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titaniumtux

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@Ken: your Canadian number is linked to your Koodo sim. It'll be working again once you put it back in your phone when you return to Canada.
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Dennis, Mobile Master

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It's an iphone, Ken will need to call in to unlock.  There would be a small chance he would need to connect to itunes if the unlock runs into issues
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Dennis, Mobile Master

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It's an iphone, Ken will need to call in to unlock.  There would be a small chance he would need to connect to itunes if the unlock runs into issues
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David, Mobile Master

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Take a few minutes and sign into the Koodo self serve website. Add the free “International Voice Roaming" and / or the free “International Data Roaming” add on. Then turn airplane mode on and off. When your phone connects it should be working. Buying any of the Travel Add-ons on a postpaid plan only nets you a savings on your roaming fees, it does not change anything about the ability of the phone to roam. Without the Voice / Text / Data Add-on, you can still roam at pay-per-use prices. 

See this post for more info.