Downloading apps not working!

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  • Updated 5 years ago
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Just bought a new koodo and apparently everything I need help with costs me money to ask a Koodo representative in "customer service"! So I need help. I've tried to download a free weather app, facebook, candy crush sage, ect. Every time I do I get a error message of 919... Anyone know what this means? I'd appreciate any suggestions. Thanks
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Amanda Burke

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Posted 5 years ago

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Chris Petersens

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Actually not everything cost you money. Only things that you could do yourself on their website. Changing plans, phone numbers etc. it's easier on the web anyways.

You didn't say what type of phone you have but you may want to check to make sure your data is not blocked on your phone.
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Daniel Kim, Mobile Master

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Try clearing the cache. settings/app manager/googleplaystore/clear cache
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Chris Petersens

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