Double Data Promotion & Overage charges

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  • Updated 3 years ago
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So for plans with the double data and minutes promotion, does this include double data when going over the monthly limit? (e.g. 300mb/month with the double data promotion, so 600mb/month. If I go over 600mb/month, my account shows "Nationwide Tier 2 Data - ##/200mb $5"). I noticed the standard rate for my plan is $5 per 100mb extra, but since I have the double data promotion from a while back does the double data include when you go over? Will the cost jump once I hit 100Mb? Or is it safe to use all 200mb since I'm paying the $5 anyways?
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philippe.ack

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Posted 3 years ago

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Robert, Mobile Master

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Overage rates have changed therefore this is why it isn't the same as yours for the same plan. There isn't any double data on the overage rate. So if i'ts written 200mb/5$ you will pay 5$ as soon as you go over your allowed data.

Here's how to check how much your overage is.

Go to Self Serve : Plan & Add-on > Plan and then hover your mouse on your plan like on the picture. You should get more info about it

I was on the 45$ double data promo too. So in my case if I go over 1Gb I will pay 10$. It could be as low as 1.02Gb and I will pay the 10$. Therefore from 1Gb to 2Gb I would have paid 10$ extra

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philippe.ack

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Weird, I went to my profile like you showed above, but it doesn't indicate the additional data fee like yours.

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Robert, Mobile Master

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Try the add-on section?
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Mayumi, Mobile Master

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I checked my self serve and it's not there...
They Implemented idea of "Overage information should be included In self serve" and it was there for awhile. But I guess it's gone again :(
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Robert, Mobile Master

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Mine is still there...

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