Don't see the download bill option

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  • Updated 2 years ago
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Under Sel-Serve > Billing I don't see an option for downloading my bill as a PDF. I just started with Koodo so I'm wondering if that's the reason I don't see the download option. Any ideas? thx
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ipadfsj

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Posted 2 years ago

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Robert, Mobile Master

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Very weird. Mine is just right under the total due on my mobile
(Edited)
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ipadfsj

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can you please specify which screen you're on? Is it Billing > Transaction History?
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Mayumi, Mobile Master

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If you are on the prepaid, I don"t think you will receive a bill.( you can check only transaction history through self serve.)
If you can post transaction history(without personal info), we might be able to explain about it.
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ipadfsj

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now that makes sense :) thanks

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