Don't Like the new TAB format !

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  • Question
  • Updated 3 years ago
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Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: positive tab mention

I don't like the new Tab format, It's going to cost us more. I have a tab of 42$ per m,onth and 15% of that amo8nt goes to pay for the phone, now we have to pay42$ plus 7-15$ MORe per month, not liking it. Am looking at bell or Rogers.
First HTC phone broke down 3 times, your new HTC is 400$!!!, and now this new Tab plan! I will be leaving KOODO/ Telus at the end of this month!!!
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Francesco

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  • Not Happy

Posted 3 years ago

  • 3
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Dennis, Mobile Master

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Cool. Thanks for letting the community know
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Paul Deschamps, Mobile Master

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There should be a new category to post under called "Non-Praise"
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Chad Burr, Mobile Master

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As an existing customer, nothing changes for you. You can continue with your plan and your phone. Or even buy a phone outright and use that.
Koodo is still paying off your Tab at 15% until you decide you'd like to upgrade. And even then your can stay on your old plans if you want to

You always have a a choice

KBut if you feel you must go then good luck.
(Edited)
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Kristen MacDonald

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Don't defend them! Francesco is right!! I don't have to upgrade right away but it is going to cost me more to stay with koodo once I update my phone (which would have been soon since I had the same phone for almost 3 years) I used to praise Koodo for their customer service and fair rates and tab structure... Not anymore!
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Kyle Colvin

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I agree it is bs and longterm customers should have a grandfather clause or something to allow what we have always done....i upgraded my phone to S4 2 months ago and was going to do wifes to S4. I have mine all on tab for $5 a month but hers would now be $15 a month. No thanks you will be losing us both as customers.
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Olivier Blasi

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So can we keep using the old tab system if we want? or do we have to move to the new tab system?
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Chad Burr, Mobile Master

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You can keep your terms you have now until to u decide you want to use a tab again. At that time you'll use new tab.
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Olivier Blasi

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So if I have positive tab, I lose it?
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Chad Burr, Mobile Master

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No, the positive tab is applied to the purchase of your new device.
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Olivier Blasi

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Ok - so I can go to a koodo shop or a best buy and get a new device:)
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Chad Burr, Mobile Master

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Since this is all new, I'd recommend visiting a koodo shop for this. Not that best buy isn't educated for it, but Koodo shops well, all they do is koodo.

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