Don’t know what this means please help! :( .

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I’ve never ordered anything from Koodo so I don’t know how the whole process works but what does currently being verified mean? It already deducted the funds from my credit card... I can’t seem to get a hold of anyone I tried emailing the Webstore and no reply I even tried on Facebook but still nothing :( please help me my order number is HFO20063553
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Asia Gabrielle Yerxa

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  • confused

Posted 1 month ago

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Dennis, Mobile Master

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It means they are just completing the credit check and fraud check.

If they need more info they will contact you.
Otherwise, they will email you with the tracking info when they have shopped your order
Oh ok thanks! It asked me to do a credit check before and then it said I had to pay a certain amount due to my credit so I did and then the funds were deducted from my account... does it mean that they are still doing another credit check? Sorry for all the questions haha
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Dennis, Mobile Master

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Maybe.  It might be a fraud check too or a combination.  They are pretty hush hush about this stuff
Ok thanks for your help! If my credit comes back as poor and I can’t get the phone they will refund my money right?
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Dennis, Mobile Master

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Yes of course.