Does the LG G4 come with a warranty

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  • Updated 1 year ago
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Hi there, I was just wondering if my LG G4 that I purchased come with a warranty from Koodo. I was planning on rooting my phone and was just wondering if i would void my warranty but I'm not sure I even have one. Thanks
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Mustafa Shahid

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Posted 1 year ago

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Don

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I am not fully sure but I would think if you rooted your phone any warranty if any would be void. But I suggest you double check that.
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Jru Gordon

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Koodo doesn't offer a warranty.  LG offers a 1 year manufacturer warranty
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Mustafa Shahid

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Does that include hardware damages or is it only software like most companies
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Allan, Mobile Master

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http://www.lg.com/ca_en/support/warranty
Their warranty like most just cover damages that are not your fault (software, faulty phone, etc). It does not cover damages due to misuse of the phone. You can read the full warranty details from the link above.
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Mustafa Shahid

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thanks for the info
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Allan, Mobile Master

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I have also just confirmed with LG that rooting your phone will void their warranty.
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titaniumtux

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If you root, you're on your own. Prior to rooting, make sure you do standard tests on the phone (battery, phone call, text, browsing, multitasking, running stock apps including camera, etc.). Once you root, if you have any software issues, you can most likely resolve this by flashing the phone (next step up from factory reset). An improper flash may back-fire, but you can flash the phone as many times as you like.

Next factor your cost of replacement. A 1 yr warranty is a bit weak given that it's a 2 yr subsidy agreement. Say you root and void that 1 yr warranty, your buy-out may be a bit high. If you're on a budget phone, it's a no brainer. Root away, they're so cheap on promo to replace. LG G4 is priced as a mid-range, cost of replacement is a bit higher.

Still, any software issue can probably be resolved by flashing. I've bricked phones several times, flashed them, then back in business. Personally, I'd root a G4. I've never relied on manufacturer warranty for phones, either. I've had some fuctionality issues with older phones (which were common issues reported by many users of the same handsets) and found that the best option was to change handsets. My Moto X Play is rooted, and it was a mid-range. Got it May last year, meaning if it were still under warranty, I'd still have a few months. Phone's been working great and got *most* of the tweaks I wanted via rooting.

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titaniumtux

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@Jru: must be a typo. I'm pretty sure LG G4 is updated to Marshmallow. I think it ships with Lollipop (which can be rooted without unlocking bootloader), but the OTA for Marshmallow would be available after passing the initial wizard. I think the G3 ships with Kitkat. I don't know of any phones still in circulation running Jellybean.

On Marshmallow, there's no easy way to root the G4. If it can be done, try the link I posted earlier. Check out the link from home or your cellular data when you get the chance. I don't have a G4 so I am unable to try it out myself.

I know the Canadian variant of the G5 won't allow unlocking the bootloader (meaning no rooting), at this point I can't justify switching from Moto to LG.

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Allan, Mobile Master

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Yes, i meant to say Nougat not lollipop, my bad!
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titaniumtux

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@Allan: I'm assuming your suggestion would be to root the phone on Marshmallow, then sideload a Nougat ROM? There's a bunch on XDA-dev, assuming you manage to unlock bootloader.
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Allan, Mobile Master

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Oh I was just giving an example of why people would root their phone. I'm not even sure if there is a good supported Nougat ROM out for the G4 yet.
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Allan, Mobile Master

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Oh I was just giving an example of why people would root their phone. I'm not even sure if there is a good supported Nougat ROM out for the G4 yet.
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rikkster, Mobile Master

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If you can't get the unlock.bin file, (bootloader unlock key) from LG, the G4's bootloader will remain locked. There's no other way around this. LG mentions that only select devices have an un-lockable bootloader.

There is no real reason to root nowadays, in my opinion. This coming from someone who used to root just about every Android device I could get my hands on, since the days of Gingerbread. Manufacturers warn that OTA updates will not be delivered to your device. This means that if you want to receive the latest security or system updates, you'll have to un-root and re-lock the bootloader. Best to just wait for Android N, if in fact it's headed for the G4.

I used root to perform NANDroid backups, (full system backups). Something that hasn't been mentioned here and should be one of the first things performed after installing a custom recovery. Moving system and user apps to an SD card and overclocking the CPU were other reasons for gaining root access. Somewhat redundant, now that we have phones with quad, hexa-core and octa-core processors with plenty of RAM.