Does porting number out of Pre Paid disable its Self Serve? I want to pay balance but I can't sign in to confirm it after porting out.

  • 1
  • Question
  • Updated 7 months ago
  • (Edited)
Photo of D

D

  • 90 Points 75 badge 2x thumb

Posted 7 months ago

  • 1
Photo of Mobile Scott

Mobile Scott

  • 530 Points 500 badge 2x thumb
If you port a number out from a post paid line it will cancel that line therefore you wouldn't be able to log into self serve afterwards. Make sure to do what you need to do before porting.
Photo of D

D

  • 90 Points 75 badge 2x thumb
Ok since I haven't (to my recollection I still owe $5) can I pay at a kiosk? I still have my acct # and so on. Thanks for reply too!
(Edited)
Photo of Mathieu

Mathieu, Mobile Master

  • 60,848 Points 50k badge 2x thumb
You will still have access to self serve to pay your final bill.
Photo of D

D

  • 90 Points 75 badge 2x thumb
That's what I hoped but so far I don't. It appears locked so I'll have to call in. Thanks for confirming it should still work.