Does Koodo online or store actually sell a phone outright?

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  • Updated 2 years ago
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I bought a phone outright last year and put the phone on pre-paid.  I tried to get another phone a few days ago and the store said they (and every other store) won't sell me a phone without a 2yr term.  They said I had to buy the phone on-line and then come in to activate on pre-paid SIM card.  I tried buying a Samsung S5 neo but Koodo won't let me checkout without a term.  Any suggestions on how I can get this phone from Koodo on a pre-paid SIM card?  I noticed Telus will sell me the phone without a plan for the same price as Koodo.
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Posted 2 years ago

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Chad Burr, Mobile Master

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Koodo won't sell any phone outright where the retail value is more than 500$. The reason is that there are some discounts built into the device pricing that koodo can only recoup by having you as a customer for 90 days.

If you have a post paid account you can buy the phone through selfserve or at a kiosk outright. But I'm afraid Koodo won't sell you it otherwise.

Other retailer partners like wlamart or have different policies so you may have more luck there.

If you know a koodo post paid customer you could ask them to buy it for you.
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David, Mobile Master

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Based on your comment, you could buy it outright from Telus, then, and bring it to Koodo.