Does koodo need my imei number from phone for LTE to work correctly

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  • Updated 2 years ago
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  • frustrated

Posted 2 years ago

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Robert, Mobile Master

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Hello Garth.

No they do not. LTE should work fine without that information. Isn't it the case?
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Not sure did update to 6.0.1 on my note 5 and lte does not work anymore ,tried everything and every suggestion from samsung and koodo ,and general public ,only left to do is root phone to fix problem
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rikkster, Mobile Master

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There are two methods to try and recover a 'failed' update. One is to head over to SamMobile and download the latest firmware image specific to the model number of your Note 5 and flash it using Odin, no root required. The other is to use Samsung's Smart Switch 'Emergency software recovery and initialization' tool. Again, no root required.

Note 5 firmware - SM-N920W8 - (firmware files for TELUS & Koodo are identical)

Smart Switch
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Levis, Employee

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Hey Garth, from which company is your Note5 from? Did you update the phone via an "Over The Air" update that was pushed, or did you update some other way?