Does Koodo ever talk live to a customer?

  • 1
  • Question
  • Updated 3 years ago
  • Answered
Is it possible to talk to anyone at Koodo over the phone? Almost 9am PST, and they are closed
Photo of Louise Wilson

Louise Wilson

  • 90 Points 75 badge 2x thumb

Posted 3 years ago

  • 1
Photo of Sophia

Sophia, Mobile Master

  • 141,558 Points 100k badge 2x thumb
Hours of operation:

Monday − Friday: 9am - 9pm
Saturday: 9am - 7pm
Sunday: 9am - 7pm

So you are 5 minutes too early :)

Edit: oops it said Eastern Standard Time but I should have said local time. I guess you are in BC like me, and it's 5 minutes more for us.
Photo of Louise Wilson

Louise Wilson

  • 90 Points 75 badge 2x thumb
I am in Pacific, 3 hours behind eastern, so it is 12 there...
Photo of Sophia

Sophia, Mobile Master

  • 141,558 Points 100k badge 2x thumb
I'm in Pacific time zone + DST (BC), it is just after 9. Where are you located?
Photo of Louise Wilson

Louise Wilson

  • 90 Points 75 badge 2x thumb
Sorry, you put eastern time, so it should've opened at 6 here. I am Vancouver Island so I will ccall now
Photo of Sophia

Sophia, Mobile Master

  • 141,558 Points 100k badge 2x thumb
Yes sorry about that - I just copied and pasted without using my brain :) They should be open for you now :)
Photo of RudyW

RudyW

  • 21,890 Points 20k badge 2x thumb
You already got this far, why not just ask your question here. Guaranteed Sophia will know the answer. :-) And you don't have to waste your time waiting on hold.
Photo of Ivan

Ivan, Mobile Master

  • 96,382 Points 50k badge 2x thumb
Possibly an account-related issue - almost everything can be solved here, but not quite everything.

This conversation is no longer open for comments or replies.