Does family calling still apply if one person goes to the US and the other stays in Canada?

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  • Updated 3 years ago
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Sherry Thomson

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Posted 3 years ago

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Photo of Camilo_A


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Hi there Sherry...

The phone that stays in Canada will not have any issues, but the phone that will be in the USA will have roaming charges, even if they are both under the same account, the family calling apply only under the Canadian network... 

But you can always consider a Roaming Pack, they offer unlimited minutes while you are in the USA to call USA/Canada...

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Valerie Ashenhurst

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You could also get the phone that is going to U.S. unlocked for a $35.00 fee (I think that's how much) and get a U.S. sim card and then you would have no roaming charges.
Photo of BobTheElectrician


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... but then lose the family calling feature because the new SIM would have a US number not recognized as native by the Koodo system.

Hard to give a universal answer unless you can calculate with fair accuracy what the calling pattern will be.
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Valerie Ashenhurst

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Well, when you come home and put the Koodo SIM card back in you will still have the same plan as before you left I would think.  Just a different SIM card when you';re in the U.S.
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Thats not what he means, Valerie. If the OP does what you suggest, the person from Canada calling the US number will incur some very expensive long distance charges. So your suggestion is still expensive
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Mathieu, Mobile Master

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Valerie, the best solution for him is to get a US roaming add-on. That way its a small fee, and they get to keep the deal they currently have when calling each other

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