does anyone get a "page not found" when try to log in?

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  • Question
  • Updated 3 years ago
  • Answered
I register to create my account and log in to the self serve. I got the email saying that my registration was fine. But since Friday, every time that I try to log into my account (monthly costumer) I got the message "page not found". How should I proceed? Does anyone know the problem and how to fix it? (I tried to use Safari, Explorer and Chrome)
Photo of Maria Helga Valente Cosentino

Maria Helga Valente Cosentino

  • 70 Points
  • frustrated

Posted 3 years ago

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Robert, Mobile Master

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Nope. It works for me Maria.

Sometimes it does this on my mobile and then I reload the page and everything works fine!
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Hello Maria,

Have you tried to clear your browser's cache/cookies (see the procedure here: and to log in again afterwards? This should refresh your browsing history and get rid of any error or old information saved on your browser. 

Keep us posted!