Do you perform credit check by phone or online?

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  • Updated 2 years ago
  • Answered
I'm wanting to buy the Galaxy S7 edge on tab large for 150$ but I am limited to tab small, I'm a new customer to koodo for 6 months now (also never ran into any issues with my credit card). I can only buy this phone online and I am kinda stuck here and I would like to know the steps to take and also if I can pass a credit check by phone or online somehow?

Thank you for your replies,

Alexandre
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Alexandre

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  • anxious

Posted 2 years ago

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Chad Burr, Mobile Master

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If you're already a post paid customer, and you're not on the Spending Limit program, you can qualify for Tab Large without a credit check. You should be able to order right online.
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Alexandre

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When I first signed up, I was put a limit of 200$ I didn't have much of a credit because I only had then my first card, it's been 6 months now, I have been paying the same day or within the week of my bill and planning to keep doing so. How do I lift that limit of 200$?
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David, Mobile Master

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Send a private message to Koodo via their Facebook page, and if you've met the qualifications, they will remove it, and you'll be good to go.
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Alexandre

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There are so many links, is this the correct one? https://www.facebook.com/Koodo/?fref=ts Also, do I need to provide any kind of information other than my problem?
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David, Mobile Master

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Yes, that's the link. They will likely ask a few questions to establish that you indeed are the account holder, but it will be in the private message space, so not public.
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Alexandre

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Perfect, thank you so much.
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Alexandre

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it's been 2 hours, at one point I thought they accepted me? I logged in and could see all the deals but turned out it was some kind of...glitch I suppose? Still waiting for them to reply to me on Facebook.