Do you get the positive tab credit that you redeemed on a new phone back when you return it? (So I can use it towards a different phone)

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  • Updated 8 months ago
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This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: Bright Friday

I ordered the Samsung Galaxy S8+ last night on the Bright Friday (weekend) promotion. The Samsung Galaxy S8 (no +) is now on a better deal for Cyber Monday. In order to get this deal (as I would prefer to have the smaller S8 over the S8+ anyway), I paid off my negative tab (from ordering the S8+) and ordered the S8, planning on returning the S8+. Now I am wondering if I will get my positive tab credit back that I redeemed when ordering the S8+ when I return it so that I can use it towards paying off my new negative S8 tab. 
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Susie Goodwin Hemming

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Posted 8 months ago

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Robert, Mobile Master

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Hello Susie,

Yes, you're account will be put as before the purchase.
Even my positive tab balance and good will credit?
Thank you for the reply, Robert!

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