Do I really have to ERASE my phone after unlocking?

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  • Updated 4 months ago
I unlocked my phone by contacting Koodo via email so I can travel abroad and purchase a sim at my destination. Koodo emailed instructions stating that i must backup my phone and erase it to complete the unlocking. I have an iphone SE. I really do not want to have to erase my phone, i dont have enough space in the “cloud” to back up the entire phone. Has anyone successfully changed sims without erasing their phone?
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Posted 4 months ago

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Dinh, Mobile Master

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Hi Sam,
No, you don't necessarily erase the phone. As per Apple instruction: You would need a SIM (active or inactive) from another provider to trigger the unlock mechanism.

If you don't have a SIM (from another provider) but want to unlock the phone, then you would need to restore your phone, so the phone could unlock itself.
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David, Mobile Master

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Do you have access to a computer? You can backup and restore through iTunes..