Do I need to contact Koodo?

  • 1
  • Question
  • Updated 10 months ago
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: 611 mention

I have 4 lines and need to disconnect 1 as my son went to a different carrier. Can I do this online? If not, how and when can I contact Koodo?
Photo of Michelle Muise

Michelle Muise

  • 70 Points

Posted 10 months ago

  • 1
Photo of David

David, Mobile Master

  • 89,034 Points 50k badge 2x thumb
Generally you need to call in to cancel a line. *611 from your cellphone.
Photo of Allan

Allan, Mobile Master

  • 56,526 Points 50k badge 2x thumb
If your son went to another carier and ported or plans on porting his number, the line will be cancelled as soon as the number is ported.

This conversation is no longer open for comments or replies.