Do I need to cancel my monthly plan after switching to prepaid?

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  • Updated 4 years ago
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I just activated my PrePaided SIM and carried over my previous number that I was using on my monthly plan with koodo. Do I need to cancel the monthly plan somehow or is that done automatically through the SIM activation and number transfer? I can't send or receive anything on the old SIM(monthly plan) but my monthly self serve account is still active.

I couldn't find anything about this in the FAQ but figured someone has to know :) Thanks in advance.
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KoodoUser

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Posted 4 years ago

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Dennis, Mobile Master

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Don't worry. By moving your number over, it cancels your monthly plan automatically
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Mayumi, Mobile Master

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Also you can access your monthly self serve account for awhile even after you move to prepaid.
Koodo will send you a final bill and you can check your final bill info there.
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KoodoUser

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Great thanks for the clarification!
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Mayumi, Mobile Master

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(^_^)

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