Do I need both Koodo extended warranty and applecare+ for my iphone?

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  • Updated 1 year ago
I'm very confused why I have to pay for both.. I figured it would just be the apple one since that's what I signed up for.
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Spencer

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Posted 1 year ago

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Allan, Mobile Master

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Applecare: iPhone 5C, iPhone 5S, iPhone 6 & 6 Plus only.
Applecare+: iPhone 6S & 6S Plus, iPhone 7 & 7 Plus only.
Koodo Extended warranty is for everything else.

They are independent of each other though so you'll just need applecare for your iPhone if you want the protection of applecare.
(Edited)
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Goran, Mobile Master

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You're not currently paying for both are you? Or did someone just tell you that you need to pay for both?
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Spencer

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I am currently and looks like I have been.. This sucks

How do I contact someone to fix this?
(Edited)
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Goran, Mobile Master

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Send Koodo a private message via Facebook or DM via Twitter so they can look at your account. The employees behind the accounts tend to work around the regular customer support hours IIRC so you'll likely get a response in the morning. They'll be able to sort it out.
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Spencer

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Thank you for your help!