DO I have to pay off bill in order to cancel

  • 1
  • Question
  • Updated 4 months ago
  • Answered
My phone is disconnected due to non pay. I am wondering do I have to pay off that balance before I can cancel my plan or can I cancel my plan and then pay it off
Photo of Samantha Hartin

Samantha Hartin

  • 70 Points

Posted 4 months ago

  • 1
Photo of Timo Tuokkola

Timo Tuokkola, Mobile Master

  • 140,222 Points 100k badge 2x thumb
You can cancel your plan whether there is a balance due or not. It WILL still need to be paid though.