Do I have to go to a koodo store to activate an old phone or can I do it over the phone?

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  • Updated 3 years ago
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Christie Janssens

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Posted 3 years ago

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Mayumi, Mobile Master

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Is your old phone from Koodo?
Do you have a Koodo account/service now?
If so, just take a sim card from your current phone and put it in to your old phone.
if it uses different size sim card, go to a Koodo store to get a proper size sim and upgrade/activate it through self serve. (some Koodo store offer you to activate it if it's not busy)
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Ivan, Mobile Master

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And if it doesn't use a SIM card (CDMA phone), then you may not be able to re-activate it (depends on whether or not the CDMA network is still up).

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