When I press and hold 1 the first thing I'm asked to do is enter my full phone number, then # then I'm prompted for my pin number. I would like it to recognize that I am calling from my number and not ask me for it. Is this an option?
I have figured it out, thanks for all the suggestions. When I went into settings within the phone app, and looked at the voicemail number, I could see my old password for the old system was appended to the number. I would have messed with that a long time ago on my last phone which I just replaced. Apparently this setting is stored on the sim card, which I carried through to my new phone.
All good now, and accomplished the no password prompt successfully too using the proper method this time, using the option 8 in voicemail preferences.