i bought a phone from you guys (Koodo)about 3 months ago and was told i could get 1 free gig of data when ever i wanted it added now their saying i cant whats with that?
Im guessing they told you that you could switch to one of the promotional plans that were available 3 months ago (which game with extra data). Which you could have done up until the point they expired and were no longer available. Ive said it before, that as with any sales promotions or anything, if you find a deal/offer that you really want you should jump on it as it could expire next week. The good thing is that im sure there will be more promo plans coming, but none of us here know what they are going to be or when they will launch.