Display Problems

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  • Question
  • Updated 4 years ago
  • Answered
The 'Alt' indicator and the 'Media Volume' indicator will not go away. Also, clicking on an existing text thread brings up the 'delete' thread window which does not function. No changes were made or apps downloaded prior to this happening.
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Rob Murray

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Posted 4 years ago

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Paul Deschamps, Mobile Master

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Have you tried doing a battery pull, while the device is on take out the battery and SIM Card for a minute or so then replace them and try it again.
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Rob Murray

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Hello Paul,
The battery is difficult to remove on this model, however I found that by using the 'reset' feature the problem went away. Thanks much for your reply.
Rob

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