Discounts offers on second line

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  • Question
  • Updated 6 months ago
Hi, I get offers on my line from koodo for bonus data , but the other lines on my account don't get them. My wife doesn't get those same offers. My other friends with multiple lines don't have this issue. They get same offers on all their lines.
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Haussie

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  • angry

Posted 6 months ago

  • 1
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Goran, Mobile Master

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It happens. The automatic provided deals aren't always to the whole account.
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Allan, Mobile Master

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They're personalized offers. If one line is consistently reaching their data limit every month while the other doesn't come close for example, then the line which is hitting their limit is more likely to get an offer for more data.
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Haussie

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this was a free data offer! and my wife reaches near her limit each month? hmm its weird.
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Allan, Mobile Master

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That was just an example. I don't know the exactly the algorithm they use.
By the offer of free data it seems like Koodo is trying to get customers used to using lots of data by giving free data for a couple months. Then afterwards realize they want the extra data they received.