Discontinue service while travelling

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  • Question
  • Updated 1 year ago
  • Answered
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keith walsh

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Posted 1 year ago

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Dennis, Mobile Master

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You have to call in to Koodo to cancel your service
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Mayumi, Mobile Master

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I see your Tag with "Prepaid". So don't add any funds on your account. If you have set up auto top, then remove it.
Your account will be expired after 90 days of inactivity. And you will lose your number and  boosters if you have any.
How long you will be away? If you want to keep them, then add funds before it expired.