discontinue service

  • 2
  • Question
  • Updated 2 years ago
  • Answered
How can I discontinue one of my number with Koodo? Two times I opted to receive call back and again on hold over two hour and no luck with customer service.
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Saeed Akhtar

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Posted 2 years ago

  • 2
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Goran, Mobile Master

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Unfortunately you need to call in. I'm sorry to ehar that you've been unable to get through. I'd try in the morning if possible.
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Saeed Akhtar

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Thank you. I spent over 3 frustrating hours today.
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August Younge

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Log in to self serve with the phone or number you no longer want. Choose to suspend the service. After not sure what you lose this number
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Sophia, Mobile Master

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You can't cancel a line that way, calling is the only way I'm afraid.