Disconnecting calls

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  • Question
  • Updated 5 years ago
  • Answered
My phone continues to disconnect in middle of a call.
Also will hear promps to enter my password while talking on the phone.
I have taken it in to the store from which I bought 3x now,with no luck.
The lastest advice was to turn the power off everyday and then turn the phone back on.
No luck with that procedure????
Can you help???
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Linda Morey

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Posted 5 years ago

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LairdC

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Do you have strong signals when this happens? Do you see at least 3 or 4 bars of service? Pull your SIM card and the battery, sometimes that's all it needs to reset your phone.
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Marcus Fenix

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Is it possible that maybe your face is hitting the end call button? It can happen on touchscreen phones if you hold it too close.

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