Disconnecting when answering

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  • Updated 3 years ago
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When I receive an incoming call on my nexus and I swipe to answer, it hangs up instead of answering. This has been happening for the past month. Use to do it once in a while, but lately it's been every call. Is there a way to fix this?
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Posted 3 years ago

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Janul S

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If you haven't yet, back up your phone and then do a complete factory reset. It seems like the issue you are having is software. I believe this will fix the problem. (Have had something similar happen to me on a different device).
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Tayeb A, Employee

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Hey Kendra,

Have you tried Janul's suggestion? Do you still need help?

Keep us posted!

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