Disappointed in Koodo's lack of support for Lumia 610

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Will Koodo ever offer its Nokia Lumia 610 phone customers the Windows 7.8 upgrade that came out weeks ago? I am very disappointed in Koodo lack of customer support for this product!
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Steph Bee

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Posted 5 years ago

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Jonathan I, Mobile Master

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Are these of any help to you? As far as I know OTA updates aren't supported by the Lumia 610 so you would have to do it manually. I think Telus/Koodo have pushed it out but I could be wrong. I know one of our other 610 users has 7.8 running on their phone, so maybe they could help us out.
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Timo Tuokkola, Mobile Master

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I'm pretty sure it has been pushed out, koodo sent out an update to staff a few weeks ago saying it was available. Didn't pay a lot of attention to the specifics since I've only talked to about 6 customers in the year I've been with koodo who actually own the 610.
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John Burke, Mobile Master

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Some Users have gotten it but not everyone yet. Seems like a slow rollout but just wait.
I'm in the same boat.
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Jorden, Mobile Master

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Yeah I got it a week or so ago. My Lumia didn't tell me it was available but when I plugged it into my computer it told me the update was there. I know John tried to get it the same night and wasn't able to get it, but I got the official update for sure.
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I can confirm that I've received the update on my Nokia Lumia 610 :).

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