Sibley bird app icon disappeared

  • 1
  • Question
  • Updated 5 years ago
  • Answered
  • (Edited)
Downloaded the Sibley bird app on to my new LG Nexus phone but icon has disappeared from both front screen and apps folder and I can't open the app - any ideas please. The app is still on the phone in the app folder in 'Settings' many thanks
Photo of Mel Thorn

Mel Thorn

  • 110 Points 100 badge 2x thumb

Posted 5 years ago

  • 1
Photo of Jonathan I

Jonathan I, Mobile Master

  • 114,364 Points 100k badge 2x thumb
Sounds like it's been hidden or disabled. Go to Settings > Apps > All. Select the app to go to its info page. Make sure it's enabled/not hidden.
Photo of Mel Thorn

Mel Thorn

  • 110 Points 100 badge 2x thumb
Hi Jonathan,
Many thanks, am on info page it shows picture of app with all the data specs etc but can't see anywhere where it says enabled or hidden.
Mel
Photo of rikkster

rikkster, Mobile Master

  • 67,104 Points 50k badge 2x thumb
You may want to send an email to support: http://www.mydigitalearth.com/mde/dig... they will be able to better assist you with this issue. I was going to suggest re-installing the app, but the author cautions; "Uninstalling/re-installing the program will result in the loss of your list, it is recommended that you keep your own backup (master list) separate from the application. (Application provides backup/restore functionality in "My List" page)".

Here's a link for frequently asked questions which may help.

http://www.mydigitalearth.com/mde/dig...

This conversation is no longer open for comments or replies.