Disable my voicemail please

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  • Question
  • Updated 3 weeks ago
I want to disable my voicemail! They are annoying :(
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Annoyed User

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  • annoyed

Posted 3 weeks ago

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Goran, Mobile Master

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You cannot simply shut down voicemail. You can record an extended absence message and have the option to not receive messages.
Well, all you had to do was check the threads on the right side.

jack 2 years ago
just call consumer serviceĀ  i did itĀ  wen people call you your phone is going to ring 12 time after people going to hear busy signal

Timo Tuokkola, Mobile Master 4 months ago
It can be turned off, but AFAIK you need to call koodo to do so. When I had the WHP I had it turned off for the same reason.



Nathalie Leblanc 4 months ago
Finally I called customer service and they disabled the voicemail.

Goran, Mobile Master 4 months ago
Can you give more details please? We've always been told there is no way to 100% disable it.

It would not be the first time a rep does not know how things work.
(Edited)
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Dennis, Mobile Master

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I woulda tried to disable the call fowarding number when no answer, when busy, etc
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Timo Tuokkola, Mobile Master

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My post which you quoted above is specific to the wireless home phone, which is a special case. While voicemail on mobile phones can be temporarily shut off by koodo reps, since it is built into the plans the system will eventually correct the mismatch and turn it back on again.
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Goran, Mobile Master

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A swing and a miss there YDNKW
They are all rate plans that have Voicemail included. There is nothing special about it. If a Koodo rep can prevent this system you are talking about from "correcting the mismatch" for a $20 plan, they can do it with any plan. There are multiple people who said they called customer service and got it disabled. Did any of them come back and complain about it being reactivated afterwards?

Koodo's system cannot even prevent phone numbers and plans from different provinces, or even having a Tab Medium plan with Tab Large (which I proved last year), so unless you have proof of voicemail reactivating on its own after being disabled by a rep who knows what they are doing, I am going to believe the reports from customers. Experience trumps "knowledge".